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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Client Charte​r Statistic 2026​


Status Report On SSM’s ROB Client Charter 2026​

-Overall SSM Achievement-

Types of Forms

Client Charter
Jan
26
​(%)
Feb
26
​(%)
Mar
26 
(%)
Apr
26​
(%)
May​
26
(%)
June
26
(%)
July
26
(%)
Aug
26
(%)
Sep
26
(%)
Oct
26
(%)
Nov
26
(%)
​​Dec
26​
​(%)
​New Business ​Registration (Form A)1 Hour


Renewal of Business Registration (Form A1)
15 Mins


Registration of Change of Business Address (Form B1)​
1 Hour


Registration of Change in Type of Business (Form B2)1 Hour



Registration of Change of Particular on Branches (Form B3)1 Hour


Registration of Change of Information of Owner/Partner (Form B4)1 Hour



Termination of Business (Form C)15 Mins



Status Report On SSM’s ROC 2026

-Overall SSM Achievement-

​​Types of FormsClient CharterJan
26
(%)​
Feb
26​
(%)
Mar
26
(%)
Apr
26
(%)
May
26
(%)
June
26
​​​​(%)
July
26
(%)
Aug
26
(%)
Sep
26
(%)
Oct
26
​​(%)
Nov
26
(%)
​​Dec
26​
(%)
​Incorporation of A New Company (Form 6) ​
1 Day​



Approval of Name (Form 13A) ​
1 Day



Commencement of Business for Public Companies (Form 18) ​
1 Day


Change of Company Name (Form 11 (21)) ​
1 Day



Conversion of Status (Form 11 (26)) ​
1 Day


Registration of Charge (Form 34) ​
2 Days



Nota :

  1. Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan​
  2. Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem Data Warehousing bermula Januari 20​11.​
  3. Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.​​


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