Statistik Piagam Pelanggan 2026
Status Report On SSM’s ROB Client Charter 2026
-Overall SSM Achievement-
New Business Registration (Form A)
| 1 Hour
| 100
| 100
| | | | | | | | | |
|
Renewal of Business Registration (Form A1)
| 15 Mins
| 100
| 100
| | | | | | | | | |
|
Registration of Change of Business Address (Form B1)
| 1 Hour
| 100
| 100
| | | | | | | | |
|
|
Registration of Change in Type of Business (Form B2)
| 1 Hour
| 100
| 100
| | | | | | | | |
|
|
Registration of Change of Particular on Branches (Form B3)
| 1 Hour
| 100
| 100
| | | | | | | | | |
|
Registration of Change of Information of Owner/Partner (Form B4)
| 1 Hour
| 99.1
| 98.4
| | | | | | | | | |
|
Termination of Business (Form C)
| 15 Mins
| 94.5
| 92.7
| | | | | | | | | |
|
Status Report On SSM’s ROC Client Charter 2026
-Overall SSM Achievement-
Incorporation of A New Company (Form 6)
| 1 Day
| 100
| 100
| | | | | | | | | |
|
Approval of Name (Form 13A)
| 1 Day
| N/A
| N/A
| | | | | | | | |
|
|
Commencement of Business for Public Companies (Form 18)
| 1 Day | 100
| 100
| | | | | | | | |
|
|
Change of Company Name (Form 11 (21))
| 1 Day
| 100
| 100
| | | | | | | | |
|
|
Conversion of Status (Form 11 (26))
| 1 Day
| 100
| 100
| | | | | | | | |
|
|
Registration of Charge (Form 34)
| 2 Days
| 100
| 100
| | | | | | | | |
|
|
Nota :
- Pengiraan Piagam Pelanggan bermula dari penerimaan dokumen dan bayaran di kaunter sehingga keputusan/sijil diberikan.
- Pencapaian adalah berdasarkan laporan yang dikeluarkan oleh Sistem InstaBI bermula Januari 2025.
- Maklumat diatas hanya mengambil kira kaunter perkhidmatan di pejabat SSM.
- Dikemaskini pada 06/03/2026 .